star75 Privacy Policy

star75 takes the privacy of its users seriously. Your information is managed in the manner described in this privacy policy. By using any service of star75, you agree to the terms of this policy. To learn about the full rules of our service, you should read the Terms and Conditions, where user rights and obligations are explained in detail.

1 What Information Is Collected

star75 collects only the information necessary to provide its services. There are two main categories of data collection:

1.1 Information You Provide Directly

When you register at star75, make a deposit, or request support, the following information may be collected:

• Full name and date of birth
• Mobile number and email address
• Document details required for identity verification
• Information related to financial transactions, such as bKash, Nagad, or Rocket numbers
• Content of messages or requests sent to the support team

1.2 Automatically Collected Information

When you use the star75 website or app, certain technical information is recorded automatically:

• IP address and device type
• Browser type and version
• Time of site access, pages visited, and duration
• Cookie and session data
• Referral source — meaning how you arrived at the site

2 Purpose of Data Use

Collected information is used only for the following purposes:

• Creating accounts, verification, and ensuring a secure login process
• Processing deposits, withdrawals, and other financial transactions
• Properly providing bonuses, promotions, and VIP benefits
• Managing support services via 24/7 live chat and email
• Protection against fraud, money laundering, and unauthorized access
• Improving service quality and reviewing user experience
• Meeting legal obligations

3 Data Sharing and Third Parties

In certain cases, information may be shared with other parties on a limited basis. These situations are described below:

3.1 Service Provider Partners

star75 may work with trusted third parties for payment processing, identity verification, and technology services. Only the necessary information is shared with these partners, and they are required to follow the same privacy standards as this policy.

3.2 Legal Requirements

Disclosure of information may be legally required in response to a court order or a valid request from authorities. In such situations, star75 complies with applicable law.

3.3 What Is Never Done

• Your information is never sold to advertisers or marketing agencies
• Your information is never disclosed without your consent
• Your information is never used for any purpose unrelated to the service

4 Data Security Measures

star75 applies multiple technical and administrative measures to keep user data secure:

• SSL encryption — all data transfers occur over encrypted channels
• Secure server infrastructure and regular security reviews
• Access controls — only authorized staff can access data
• OTP-based verification process
• Systems for detecting unusual activity on accounts

No system on the internet is completely secure, but star75 works to maintain the highest standards of protection. You also have a responsibility for your account's security — keep your password private and log out after using unfamiliar devices.

5 Cookie Policy

star75 uses cookies and similar technologies to improve site functionality and personalize the user experience. Types of cookie use:

5.1 Essential Cookies

These cookies are necessary for the core functionality of the site — such as maintaining login sessions, keeping items in a cart, and security verification. Without them, the site cannot function properly.

5.2 Analytics Cookies

Cookies are used to analyze which parts of the site are used most and where users encounter difficulties. This data is completely anonymous and does not identify any individual.

5.3 Cookie Controls

You can disable cookies from your browser settings. However, this may limit some features of the site.

6 Data Retention Period

star75 retains your information for as long as necessary to provide services or to meet legal obligations. Even after an account is closed, some information may be retained for a set period and used for legal or security purposes. After the necessary period, information is securely deleted or transformed so that it can no longer identify an individual.

7 Your Rights

As a user of star75, you have certain rights over your own information:

• Right to Access: You can request to know what information is held about you.
• Right to Correction: You can request that incorrect or outdated information be corrected.
• Right to Deletion: In certain circumstances you can request that your information be deleted, subject to legal obligations.
• Right to Object to Processing: You can object to your information being used for specific purposes.
• Right to Data Portability: You can request a copy of your information.

To exercise these rights, contact the star75 support team. You can also read our Responsible Gaming Guidelines for guidance on responsible play and staying aware of your data.

8 Minor Users and Age Limit

All services of star75 are intended only for persons aged 21 or older. Information about anyone under 21 is not knowingly collected. If it is found that a minor's information has been collected by mistake, that account and the related data will be promptly deleted.

9 Policy Changes

star75 may update this privacy policy from time to time. Users will be notified of significant changes via their account or by email. The date of the update will be noted at the top of the page. Continued use of the site after changes are made will be taken as acceptance of the updated policy.

10 Contact and Complaints

If you have any questions or concerns about this privacy policy, contact the star75 support team directly:

• Support is available in Bengali and English via 24/7 live chat
• Email: [email protected]

For general questions, visit our FAQ section — you will find answers there on account, payment, and security topics.